Your rights

If you have a problem we would like to hear about it as soon as possible. Please feel free to talk to your doctor or the receptionist. Alternatively you can write to us by email or mail or use our suggestion box. We take your concerns, suggestions and complaints seriously and will try our best to resolve the issues as early as we can.

However you have the right to approach the following authority directly,

NSW Health Quality and Complaints Commission

Phone (02)92197444
website www.hccc.nsw.gov.au